Our Free 2-Day Shipping shipping offers FREE shipping on all orders!
Shipping Methods
Free 2-Day Shipping ($0.00) between Wednesday, March 19th and Thursday, March 20th
Overnight Shipping ($30.00) between Tuesday, March 18th and Wednesday, March 19th
Free Pickup in Store Tuesday, March 18th
Return Policies
Returning Your Purchase
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product in for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
Returned items must be in original, unworn and unaltered condition
Returned items must have no signs of wear or use
Retuned item must include original packaging (E.g. ring box)
Custom orders and special orders are final and non-returnable
To initiate a return or exchange, please complete the following steps:
Provide us with the order number and items you wish to return as well as a reason for return
Print your prepaid shipping label that you will receive by email
Send all items back to us using the label provided
Additional Information:
Refund will typically be issued within 1 week of return receipt
Any item returned that show any signs of wear, alterations and is not in original condition will be denied and buyer is responsible for return shipping costs
If item is returned without original packaging (E.g. ring box), buyer may be subject to a restocking fee
Return policy is exclusive to web orders. See store for instore purchase policy
Contact us for addition information: info@markallenjewelers.com | 707.544.2635
Receiving A Refund
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
If you have questions , please don't hesitate to contact us at: Mark Allen Jewelers
611 4th Street Santa Rosa, CA 95404
Mark Allen Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
Warranties
Availability:Ships Today (if ordered by 12:00 pm PST)
For over 25 years, Shy Dayan has designed a continuously evolving collection of contemporary fine jewelry that redefines modern luxury. Established in 1993, Shy Creation was born of Shy’s lifelong passion and commitment to creating exquisite jewelry designs. Shy began his career as a master jeweler, transforming rare gems and unique stones into statement making, couture-quality creations. Shy’s signature yellow diamond jewelry earned him industry wide recognition for producing impeccably handcrafted, one-of-a-kind pieces. With unparalleled standards of quality, all Shy Creation designs are handset with meticulous attention to detail.
